Jingle Bell House

As a parent of a child at the Jingle Bell House, we value your input. You know and understand your child better than anyone else and with your help we can provide all of our children with the best care possible. With this in mind, we ask you to attend the first settling in session so that we can get to know you and your child better. During this time, we will introduce you to your child’s keyworker and through discussion with you, we will determine your child’s sleep routine, likes and dislikes, dietary needs and their unique point of development.

We publish a regular newsletter advising you about general information concerning day to day life at nursery and will offer guidance on common issues/concerns such as potty training, school readiness etc. 

Termly assessments will be made available to all parents at the end of each term, you can access these assessments via EYLog. This report details your child's exact point of development and will include a summary from his/her keyworker. Should you have any concerns we can always meet to discuss further.

We also send out an annual parent survey to find out how parents feel about the setting and the service that we provide. We would encourage you to complete this and offer any new ideas you may have to enable us to continue providing you with the high standard of care you seek for your child.

Staff nominations are something we involve our families in. If a member of our team has helped you in some way, or impressed you, then we want to hear about it. Our ‘Appreciation Board’ is in the entrance hall. Simply send us an email, telling us who you want to nominate and why, and we will stick it to the board. The post-it notes are read out by Management at the end of every day and at our monthly team meetings we provide the staff with certificates with all their nominations.

We post a lot of information on Facebook. Just search for us at ‘Jingle Bell House Nursery’. Only parents that have children attending the nursery will be accepted on Facebook. Pictures are posted of the children, but all faces are obscured for security. We use Facebook as a way to remind you about important information as well as dress up days, themed days, etc. We do not respond to any messages via Facebook so if you wish to contact us please do so via email or call us.

Your views are very important to us and so we ask that if you have any comments to add about your child’s development or about nursery in general, please send it to us using the link on this page.